Personal Shopping Stylist

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or working remotely 

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• Annual travel pass and cycle-to-work schemes  

• A sustainable car salary sacrifice scheme 

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

As a Stylist, you will help implement and interpret the Selfridges creative vision through the styling of customers within Personal Shopping. You will continually strive to improve not only the quality of experience, but also the productivity and efficiency within the department. This role requires a person with a good mix of organisational skills and attention to detail while also having thorough brand knowledge and a strong Creative eye.  You will understand and maintain best practices, not only to achieve very high standards of styling and imagery but also to maintain an extraordinary customer experience.  

As a Stylist, you will:

• Maintain and encourage a positive ‘can do’ atmosphere which is conducive to high production levels and excellent quality of work 
• Flexibility and strong ‘all-rounder’ qualities preferable. 
• Obtain a wide variety of styling techniques across all types of wear, including but not limited to, fitting and technical knowledge. 
• Attention to detail is crucial when styling customers, maintaining a consistently high quality of imagery is essential. 
• Deal with client enquiries in a polite, professional and timely manner.
• Actively listen to client’s brief and take notes.
• Ask relevant questions to establish specific requirements.
• Adapt to client’s style and recommend appropriate brands and looks.
• Prepare a thoroughly curated collection edit.
• Inspire and boost client’s confidence and guide client through decision making.
• Excellent brand and competitor knowledge across Women's and menswear, ranging from High Street to Super Brands, and everything in between. 
• Draw inspiration from a variety of fashion media to influence styling ideas, helping the Selfridges experience remain fresh and forward thinking. 
• To maintain understanding of trends and utilise this knowledge on a daily basis to execute intelligent and informed looks. 
• Maintain key relationships with your customer to ensure brands are represented correctly for optimum customer experience.    
• Making sure any products are handled with care throughout 
• Work efficiently and develop cross departmental relationships. 

Lead and inspire, living the Selfridges values

The Ideal Candidate

This role requires a person with excellent brand knowledge and a very strong creative visual focus, as well as possessing strong organisational skills and attention to detail.

• Experience in Styling in a customer centric environment
• Good communication skills and able to give and take direction 
• Strong fashion and brand/competitor knowledge 
• Tailoring knowledge and technical capability is essential 
• Excellent attention to detail 
• Strong organisation skills, with a pro-active ‘can do’ attitude

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges