Tech Project Manager

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• Annual travel pass and cycle-to-work schemes  

• A sustainable car salary sacrifice scheme 

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

As Project Manager you will manage all elements of the Software Application Project Governance, Delivery, communications throughout the Project Lifecycle and transition to internal or external support organisations.

You will be responsible for successful project delivery, directly and matrix managing a number of internal delivery resource and key software, infrastructure and business suppliers.

As Project Manager you will:

-Initiate, plan, and deliver a range of projects based on agreed business priorities. Multiple projects may need to be managed concurrently.

-Manage third party suppliers and internal delivery resources either directly or via matrix management

-Manage project budgets, being accountable for budget commitment and accurate financial reporting

-Develop and manage a resourcing model that ensures the right mix and quantity of resources are engaged on projects throughout the lifecycle

-Ensure project objectives and requirements are adequately documented and that all project deliverables are fit for purpose

-Work closely with Service Delivery to ensure successful transition of projects until they achieve formal acceptance.

-Ensure all project risks and issues are identified and properly communicated and managed

The Ideal Candidate

Experienced. You will have proven experience at managing complex, Software Application projects including managing concurrent projects across application and infrastructure delivery in a fast paced multichannel retail environment. Experience of retail supply chain application delivery would be advantageous.

A natural leader. You will have the ability to lead and mentor others in a constructive and collaborative manner, providing positive, motivational and developmental feedback along the way

A great communicator, both verbal and written. You excel in the relationships you build with stakeholders, able to work across various teams and present to all levels up to senior exec.

Skilled. You will have an understanding of IT software or infrastructure, preferably in retail environments

Highly organised. You will have the proven ability to plan and organise large numbers of individuals and teams from multiple organisations in order to achieve objectives and targets

A problem solver. You are able  to identify and manage issues and risks in a structured way

Assertive. You will have confidence and resilience, with an ability to influence at all levels of the organisation

An example of our values, a trusted and respected colleague

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges