Talent Development Manager

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or working remotely 

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• Annual travel pass and cycle-to-work schemes  

• A sustainable car salary sacrifice scheme 

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

At Selfridges we continue to have Diversity, Equity and Inclusion at the heart of everything we. We want to ensure we have the best processes in place to have all team members develop and grow their career with us. We are excited to share that our Diversity, Equity & Inclusion team is growing and we are looking for a Talent Development Manager to help us develop our talent management processes and aid in our mission to continue to build and grow our inclusive and diverse workforce.

* This is not a recruiter role, this role supports the creation & development of our internal talent management framework*

As the Talent Development Manager, you will:

•Develop and implement an Inclusive Talent Management framework and tools incorporating all aspects of the talent management lifecycle including performance and development, appraisals and succession planning.

•You will have responsibility for developing Talent Management capability across the business to drive transparency, fairness and effectiveness in how we know, grow and move talent around the Selfridges.

•Provide an expert view to our current approach and ensure Diversity, Equity and Inclusion is centered at the heart of our talent management process.

•The Talent Development Manager will report to the Diversity, Equity and Inclusion Director and collaborate with various HR and functional leaders to develop the skills and competencies of Selfridges employees.

•More about the role….

•Design and implement an effective and efficient talent review

•Develop and rollout talent frameworks, processes and systems

•Keep an eye on current trends, conduct market research and talent analytics to identify current and future talent needs

•Lead specific talent and career management programmes

•Partner with managers to ensure a robust and ready pipeline of internal talent for our most critical roles

•Coach employees on talent processes and tools

•Develop and manage robust data to measure impact

•Lead Talent Management technology rollout

The Ideal Candidate

The ideal candidate will have a strong background in talent management with the ability to shape, design and deliver a world class talent management strategy.

•Proven experience of managing and building a strong talent management system

•Extensive knowledge of and previous experience in delivering talent management strategies and tools 

•Work at a senior level, with strong communication, engagement, and interpersonal skills

•Think strategically with a practical approach to opportunities or challenges

•Knowledge of emerging trends, literature, and practices in talent and performance management 

•Ability to engage others, of all levels, in Talent Management initiatives with strong influencing skills

•Strong problem-solving skills, review information from talent assessments, identify trends and develop solutions to support the development of employees

•Provide strong and inspiring talent management leadership

•Exceptional written and verbal communication skills and a strong attention to detail

•Strong project management skills, administrative skills 

•Maintain confidentiality and act with discretion

•Team player

•Self-motivated and able to work under own autonomy and as part of a team

•Excellent analytical skills and be able to interpret and report data

•Good HR IT system experience

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges