Senior Project Manager - Infrastructure

Job Introduction

Are you looking for a new challenge in Selfridges that gives you the chance to get creative and use your knowledge of the business to take IT to the next level?  Looking for a company that wants to help further your career in IT as well as provide you with an exciting, inspiring and fun place to work?  

If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for! 

Role Responsibility

As Senior Infrastructure Project Manager you will manage all elements of the IT Project’s Governance, Delivery, communications throughout the Project lifecycle and transition to internal or external support organisations. You will be responsible for successful project delivery, directly and matrix managing a number of internal delivery resource and key infrastructure, software and business suppliers. Reflecting the senior nature of the role, it is likely that projects under management are likely to be of a more complex, costly or impactful nature than is usual. In addition it is likely that there will be a greater degree of leadership of other project managers implicit in the role.​

As Senior Infrastructure Project Manager you will:​

• Initiate, plan, and deliver a range of projects based on agreed business priorities. Multiple projects may need to be managed concurrently.​

• Manage third party suppliers and internal delivery resources either directly or via matrix management​

• Manage project budgets, being accountable for budget commitment and accurate financial reporting​

• Develop and manage a resourcing model that ensures the right mix and quantity of resources are engaged on projects throughout the lifecycle​

• Ensure project objectives and requirements are adequately documented and that all project deliverables are fit for purpose​

• Work closely with Service Delivery to ensure successful transition of projects until they achieve formal acceptance.​

• Ensure all project risks and issues are identified and properly communicated and managed​

• Manage communications plan across a complex stakeholder landscape to set and manage realistic expectations and to accurately report project status​

• Actively contribute to the continual improvement of project delivery processes and governance​

The Ideal Candidate

• Experienced. You will have a background of managing IT change projects including managing concurrent projects across application and infrastructure delivery and experience of using a structured project management approach e.g. PMP, Prince2 or equivalent​

• Technical. With working knowledge of Windows, Unix, Oracle, Hosting (Private and Public), unified comms and standard retail technologies and working knowledge of current Microsoft infrastructure technologies including but not isolated to Active Directory, Azure, O365 and System Centre ​

• Skilled. With experience of Security controls and systems needed to meet large retail requirements and experience in basic Networking across WAN, LAN, WIFI, telephony, Firewalls and network services​

• A great communicator, both verbal and written. You excel in the relationships you build with stakeholders, able to work across various teams and have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders​

• A natural leader. You will have the ability to lead and mentor others in a constructive and collaborative manner, providing positive, motivational and developmental feedback along the way​

• Highly organised. You will have the proven ability to plan and organise large numbers of individuals and teams from multiple organisations in order to achieve objectives and targets​

• Assertive. You will have confidence and resilience, with an ability to influence at all levels of the organisation​

• An example of our values, a trusted and respected colleague​

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business

This job is a brilliant opportunity to join a close-knit team who are incredibly passionate about taking IT to the next level. If you’re looking to come into a new role and make a real impact, then this will be perfect for you.

About the Company

Our creative spirit

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. 

Our future

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.

THE FUN STUFF

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.

Other benefits and rewards include:

• Generous bonus and/or commission scheme

• Discounted gym memberships

• Pension contributions 

• Annual travel pass and cycle to work schemes

• A volunteer day for all team members

• Access to a wide range of training programmes to help your career development

Selfridges