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Senior HR Business Partner

Senior HR Business Partner

Role Responsibility

Partnering with Exec and their leadership teams championing and delivering a holistic end to end  people proposition that supports the delivery of business goals in line with Selfridges Values.​

Providing coaching, support and influence that enables leaders to effectively deliver their people plan/strategy. ​

Working closely with leaders to identify and implement effective people plans in response to feedback and insights from sources such as the Opinion Survey, and overall people metrics (absence, turnover). ​

The Senior HR Business Partner will work in partnership with the wider HR team – collaborating in particular with specialists from OD&E, Employee Relations, Resourcing, Learning and Development, Reward, Internal Communications and HR Shared Services. ​

This role is critical to developing leadership capability across their relevant client group by providing coaching, guidance and feedback to Exec and leaders to support them in maximising the engagement and performance of their teams. ​

As a Senior HR Business Partner, you will: ​

  • Partner with an identified client group across either Retail (Oxford Street) or Head Office – building effective relationships with leaders to support them in maximising the engagement and capability of their team​

  • Facilitate regular Talent Review discussions with leaders to support them in ensuring they have effective succession and development plans across their teams – and are proactively developing their team members as a result of this ​

  • Provide advice, coaching and feedback – challenging where needed – to ensure leaders consistently live Selfridges Values – and bring them to life for their teams ​

  • Demonstrate a thorough understanding of our company wide strategy and priorities in order to drive people solutions to mirror this​

  • Act as an agent for change in regard to organisational design, and deliver / implement changes as required, working collaboratively with the OD&E team and Employee Relations team ​

  • Lead on Employee Relations cases from time to team in support of the ER team ​

  • Work with other specialist functions such as Talent & Learning and Development to identify and deliver effective interventions and solutions (such as team effectiveness workshop

The Ideal Candidate

  • An experienced HR Business Partner with a proven skillset in coaching and giving feedback to leaders​

  • Proven to have developed and managed excellent client / stakeholder relationships ​

  • Able to confidently challenge and debate with senior leaders​

  • An excellent communicator – both on an individual and group basis, with examples of having managed / delivered complex and difficult messages ​

  • Experienced in leading on projects – with evidence of project management skills​

  • Able to operate and work within a fast paced and dynamic environment – with examples of having shown resilience and positivity​

  • Able to use insight, information and analysis to draw conclusions and suggest strategic responses – specifically in relation to understanding team member feedback through channels such as opinion surveys – and recommending actions to support this​

  • Able to demonstrate skills in driving collaboration​

About the Company

Rewards and benefits 

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

  • Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

  • Generous annual leave that increases with length of service 

  • Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

  • Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

  • Defined pension contribution scheme  

  • Generous bonus and/or commission scheme  

  • Enviable team member discount including sale previews and double discount days 

  • Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

  • Subsidised gym memberships  

  • A sustainable car salary sacrifice scheme (subject to eligibility criteria)

  • Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

  • Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

  • Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 


Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

To ensure every feels welcome, we offer support at every stage of the application and interview process.  Should you need it, please let your recruitment contact know and they will be more than happy to help.


Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 



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