Security Team Leader

Job Introduction

Job description

Selfridges is a social centre where everyone is welcome. We surprise, amaze and amuse our customer’s everyday by doing the unexpected, celebrating those special moments and inspiring one another. We are the destination for the most extraordinary customer experience unrivalled with products and services ranging from high street to high end.

Role Responsibility

The role of Security Team Leaders primary mission is to protect the property and staff against internal or external risks. Additionally, drive the business vision to exceed customer expectations and consistently maintain our world class standards through leading and coaching the team. The Security Team Leader is an integral member of the Store and Operations Team providing support, sharing knowledge through training and expert advice in any potential stock or cash loss, security and compliance issues. Focus on setting and role modelling Selfridges expectations and values, working closely with the team to ensure consistent delivery of retail standards and expectations through training and performance management. An excellent communicator, the Team Leader will need to have the ability to communicate and interact at all levels with internal and external partners.

The Ideal Candidate

• A strong analytical thought process to conduct thorough investigations to prevent risk to

      the business

• Provide clear sound advice to team members assisting in the deterrence of theft of stock
• Proactive and reactive approach to problem solving
• Ability to confidently communicate at all levels of the business as well as Local Policing

      Agencies, Relevant security operatives and customers

• Highly motivated with a hands on approach who can lead by example as necessary
• PC literate
• Confident decision maker.
• An expert in Security
• Experience in leading a team

Selfridges