Security Operations Centre SOC Analyst Day Working
Job Introduction
Are you looking for a new challenge that gives you the chance to get creative and use your security experience and skills to support the Selfridges Security Operations Centre? Looking for a company that wants to help further your career as well as provide you with an exciting, inspiring and fun place to work?
If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!
Role Responsibility
Our Security Operations Centre is a 24/7 operation. Please note this position will operate across day working patterns.
Key Purposes:
- Monitor and analyse suspicious or criminal activity, through CCTV.
- Support the co-ordination of store security teams, in the arrest and detection of offenders.
- Monitor intruder detection systems and alarm activations and respond accordingly.
- Monitor fire and life safety systems and alarm activations and respond accordingly.
- Monitor Building Management Systems and alarm activations and respond accordingly.
- Prepare police witness statements and evidence gathering for Crime & Investigations teams.
- Work with Store Loss Prevention Teams to investigate internal and external crime and stock loss.
- Intercept incident escalation calls and escalate as appropriate.
- Monitor the security, safety and well-being of all team members, suppliers, visitors, and customers through monitoring of CCTV.
- Ensure standards and measurements for the SOC, are met.
Key Responsibilities:
- An understanding of compliance with all associated statutory regulations and legislation
- Day to day CCTV monitoring
- Day to day fire systems monitoring
- Day to day intruder alarm monitoring
- Day to day building services monitoring
- Incident reporting and escalation
- Working with Loss Prevention & Security Management
- Carry out analysis of security related incidents, where required.
This job is a brilliant opportunity to join a close-knit team who are incredibly passionate. If you’re looking to come into a new role and make a real impact, then this will be perfect for you.
About the Company
Our creative spirit
We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.
Our awards cabinet
We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.
Our future
Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.
THE FUN STUFF
There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.
Other benefits and rewards include:
• Generous bonus and/or commission scheme
• Discounted gym memberships
• Pension contributions
• Annual travel pass and cycle to work schemes
• A volunteer day for all team members
• Access to a wide range of training programmes to help your career development
Selfridges