Sales Manager - Fashion
Selfridges today is more than just the sum of its products - it's a shopping experience that promises to surprise, amaze and amuse its customers by delivering extraordinary customer experiences. Our people are central to us achieving this. As a Sales Manager in our business you will be a key part of our leadership team which inspires and empowers our Department Managers and team members to excel at every opportunity.
As a Sales Manager you will be responsible for all aspects of the range of departments (own bought and concession): sales, profit, costs, people, operation and product, by leading the Department Manager team to deliver an extraordinary customer experience and high retail standards. Underpinning this is the ability to role model and promote the company values, to lead the team to live them and exceed individual and departmental indicators. You will work with multiple brands at a senior level to influence and lead a collective approach to the customer experience whether it be through events, exclusives or the unique Selfridges spirit!
You will do much more than just meet expectations. Instead, you’ll provide a bespoke service to customers from all over the world, while you take enormous pride in maintaining our high standards, driving sales and hitting targets. Our customers expect impeccable service delivered by people with a genuine passion for a range of brands and a thorough knowledge of products, fashion or non-fashion.
The Ideal Candidate
To succeed, you’ll need a strong management background gained in a high volume, fast paced environment. A background that will not only prove you know how to boost sales, control costs and stock, and increase profits, but that you’ve managed Managers, have a passion for fashion and are able to work with multiple concession brands at once.
Commercially astute, you’ll have a creative, can-do attitude, plenty of ideas and a proactive approach to problem solving – especially when it comes to managing development projects. Using your excellent communication skills you’ll be curious in building strong relationships with teams across the business – creating a smooth running operation that reinforces our reputation as a one of a kind retail experience.
About the Company
Since opening its doors in 1909, Selfridges has continued to be the premier destination for a truly extraordinary customer experience. The spirit of innovation and creativity imagined by Harry Gordon Selfridge still lives on through its owners today. Having launched Project Ocean in 2000, we continue to lead the way when it comes to sustainability and truly believe “there are no hard times for good ideas”.