Reward Manager

Please Note: The application deadline for this job has now passed.

Reward Manager

Job Introduction

Are you looking for a Reward Manager role that gives you the chance to work for one of the World’s most iconic department stores? Looking for a company that wants to help further your career as well as provide you with an exciting, inspiring and fun place to work?  


If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for! 

Role Responsibility

Selfridges today is more than just the sum of its products - it's a shopping experience that promises to surprise, amaze and amuse its customers by delivering extraordinary customer experiences. Our people are central to us achieving this. We are looking for a Reward Manager to join us to support the business for a 6 month period. 

Key Responsibilities

  • Manage the end to end cycle including reporting, administration and communication of the following schemes:
    • Commission
    • Recognition
    • Bonus
    • Pay Review
    • Total Reward Statements
    • Voluntary Benefits
  • Coordinate Selfridges’ participation in Benchmarking surveys, prepare all necessary reporting and conduct benchmarking exercises as requested
  • Manage the Reward data in the new HR system (Workday) and assist the transition to new system including testing and implementation
  • Maintain all Benefit schemes and ensure  information is up to date on the Intranet
  • Act as first point of contact on queries from managers and team members for all the schemes above
  • Create close relationships with Payroll, Finance and IS, to ensure Reward information is accurate and deadlines are met
  • Help with the financial analysis of Rewards programmes, including rolling up, analysing, testing the integrity and preparing required financial exhibits as needed
  • Gather and evaluate internal payroll records and apply statistical calculations to establish comparisons with related industry standards
  • Integrate and analyse Reward data collected from multiple sources and present results clearly, succinctly and accurately
  • Translate complex data into compelling communications for any audience
  • Help with the preparation of briefs for internal communications for Reward and Benefits
  • Prepare compensation guidelines and communication materials for the schemes above
  • Oversee (and occasionally produce) the monthly HR Reporting and be comfortable with interpreting and analysing HR data
  • Research, Analyse, and Present Data as assigned
  • Liaise with external providers
  • Research, report and make recommendations about best practices on metrics and reporting methods around Reward and HR           
  • Be comfortable engaging with any audience and handling confidential and highly sensitive information with absolute discretion and professionalism     

The Ideal Candidate

Key Competencies

  • Degree ( or equivalent )  in Business (including Marketing, Psychology and IT), HR or a numerical field
  • Either postgraduate( or equivalent )   or CIPD qualification (not required if degree is IT/numerical)
  • Experience of managing performance related pay schemes
  • Experience of implementing Reward policies
  • Experience of carrying out salary reviews and surveys
  • Experience with Willis/Towers Watson Global Grading methodology or similar scheme
  • Good working knowledge of the tax implications and legal compliance requirements of reward


Technical Skills

  • Advanced Excel skills
  • Proven Basic Statistical Knowledge
  • Ability to combine information from a variety of IT sources
  • Very strong analytical skills
  • Systems administration
  • Data Management
  • Ability to develop standard and ad hoc Reports, Templates, Dashboards and Scorecards
  • Excellent knowledge of HR Metrics



Personal Attributes/ Behavioural Skills

  • Ability to learn quickly and implement new concepts
  • Enthusiastic Team Player
  • Very strong attention to Detail
  • Customer Service Orientation
  • Ability to work Independently to very strict deadlines
  • Listening Skills
  • Proven interpersonal skills with a can do attitude
  • Flexible and able to multi-task in a fast paced environment
  • Strong organisation and completion skills / delivery focused
  • Ability to interact with all levels of team members and management


About the Company

This job is a brilliant opportunity to surround yourself with a dedicated and experienced team. It doesn’t just stop here either - we have lots of opportunities to get involved and collaborate on projects and in communities internally, so no two days will ever be the same. As Harry Gordon Selfridge once said, ‘There’s no fun like work!’ 



Our creative spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our awards cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.  

Our future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 


There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include: 

  • Generous bonus and/or commission scheme 
  • Discounted gym memberships 
  • Pension contributions  
  • Annual travel pass and cycle to work schemes 
  • A volunteer day for all team members 
  • Access to a wide range of training programmes to help your career development 


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