Recruitment Coordinator

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• Annual travel pass and cycle-to-work schemes  

• A sustainable car salary sacrifice scheme 

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

The Selfridges Recruitment Team are part of the wider HR team who are focused on recruiting, retaining, and developing the best talent for Selfridges.

The Recruitment Coordinator role is a central part of the Recruitment Team supporting with managing the candidate experience whilst working on ad hoc projects or work streams.

Key Responsibilities

• Schedule candidates for interviews
• Source for passive candidates via the internet and social media
• Write and post job advertisements
• Ensure all advertisements are current and up to date
• Identify new opportunities to attract candidates e.g. job boards
• Support on ad hoc projects e.g. improvement of selection tool with wider team
• Update reports such as our vacancy tracker
• Liaise with the HR admin team to process offers and manage the new starter process
• Support the team with any ad hoc administration
• Conduct screening and telephone interviews with candidates
• Screen video interviews
• Identify opportunities for internal recruitment events and work with the Recruitment team to deliver value adding events.
• Ensure your right to work knowledge and processes are up to date and adhered to
• Maintain and promote careers website, both internally and externally
• Have an active presence on LinkedIn to increase candidate attraction
• Develop talent pools to ensure a constant supply of excellent talent to the business
• Build strong working relationships with the Recruitment Team, wider HR team and stakeholders to ensure a high service level is provided to all business areas.

The Ideal Candidate

• Ability to learn quickly at pace with the ability to adapt to change and a varying workload.
• Strong customer service skills
• Exceptional communication skills
• A keen interest in Recruitment 
• Ability to collaborate effectively with others
• Keen eye for attention to detail
• Discreet whilst handling confidential information
• Strong writing and numerical skills
• Able to use Microsoft packages
• Familiar with social media channels
• A self-starter with a passion their own development.
• Able to quickly develop and maintain relationships.
• Strong organisational skills.
• Excellent prioritisation and time management skills.

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges