Property Project Manager - Retail Fit outs

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or working remotely 

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• Annual travel pass and cycle-to-work schemes  

• A sustainable car salary sacrifice scheme 

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

As a Property Project Manager, you will ensure the effective project management of allocated new build, refurbishment and construction projects through design, development and implementation stages to the requisite time, cost and quality parameters in keeping with Selfridges aspirations and standards.

This is a critical role in developing the Selfridges brand and environment in that it assists the Senior Project Manager in delivering the churn and strategic masterplan projects across all stores. The role will encompass the interface between the Selfridges Steering Group, the project team and major stakeholders across the business ensuring that planning and communication is coordinated across all groups. Understanding the complexities of delivering construction projects in a working retail environment, particularly in luxury Department Stores, with the ability to liaise with multiple stakeholders at all levels is a prerequisite for the role.

The role liaises with people from all areas and levels of the business as well as external teams of contractors, consultants and suppliers. Stakeholder management and communication are key. This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks. As a Property Project Manager, you will:

• Assist in the production of clear briefs, programmes, phasing and cost plans for all projects
• Liaise with all internal and external stakeholders throughout project lifecycle
• Attend and chair all design team and site progress meetings
• Attend brand / concession briefings and act as contact for all internal / external parties
• Assist in producing scopes for external consultants and compiling formal appointments
• Support procurement and tender process and compilation of contractual arrangements for contractors
• Effectively manage costs through the application of formal financial controls
• Consistently challenge, manage and benchmark costs
• Monitor and review programme
• Ensure projects meet or exceed defined quality standards
• Ensure project compliance with requirements of legislation and/or external authorities
• Ensure internal design approvals and financial sanctions are obtained at appropriate stages
• Report project progress and any issues with solution options back to the Senior Project Manager
• Assist in the effective management of team resources
• Ensure effective management of project documentation for future retrieval
• Produce snagging documents
• Preparation of presentation documentation 

Managing Teams

• Manage a team of internal and /or external consultants and suppliers
• Monitor delivery of the team’s roles and responsibilities
• Monitor and challenge the performance of the project team
• Manage change and resolve potential conflict

Design

• In conjunction with the Senior Project Manager and Consultant team procure the design of projects using the most effective means
• Monitor design progress with key milestones
• Ensure formal design sign-off at key points in all projects
• Encourage design innovation, sustainability and creativity

Communication

• Execute a communication plan for all projects
• Communicate  regularly and effectively both internally and externally
• Present confidently and effectively at board and store level
• Seek feedback and respond constructively to criticism
• Establish and maintain good working relationships with colleagues and external parties

Office Administration

• Effectively manage written and oral communication
• Maintain records
• Keep up to date with and manage information technology systems
• Develop and follow internal audit procedures for the management of projects

Maintain the security, health and safety of the working environment

• Assist with the minimisation of risks to health and safety on all projects
• Assist with the Implementation CDM Regulations all projects

Business Goals and Brand Values

• Encourage and promote an understanding of the Selfridges brand
• Promote Selfridges business goals in relation to project activities

The Ideal Candidate

• Advanced project management skills
• Experience of managing multiple medium/large sized retail fitout and construction projects in a fast paced working retail environment
• Great communication skills and ability to communicate with all levels and areas of the business and with external parties
• Strong influencing and negotiation skills
• Great empathy with brand development
• Ability to coordinate and motivate virtual teams

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges