Product Technical Specialist

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or working remotely 

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• Annual travel pass and cycle-to-work schemes  

• A sustainable car salary sacrifice scheme 

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

As a Product Technical Specialist (Size & Fit), you will be working hands-on with garments and accessories coming through the Photostudio, writing accurate and informative product attributes to help build the Selfridges reputation as an authoritative fashion destination.  Sitting in the Product Technical Specialist Team which makes up part of the Content Team, you will play a key role in delivering our product offering to our online customer and be integral to the smooth running of a fast-paced ecommerce studio environment.  

•You will be required to work independently and quickly to capture, upload and format technical product information for womenswear and menswear fashion and accessories, from high-street to high-end. You will manage your own workload to meet strict deadlines while liaising daily with multiple teams on product workflow and brand information. 

Responsibilities: 

•Write up to 90 technical product descriptions a day for womenswear, menswear and accessories products (including size and fit information, fabric composition and care information) 

•Write in accordance with the Selfridges style guides, consistently and accurately formatting details and proof-reading your own work 

•Work closely with the Copywriters on product workflow, communicating updates and reacting to change requests  

•Liaise daily with Styling and Photography teams on product workflow and priorities 

•Conduct daily site walks for fashion products to maintain quality, consistency and accuracy  

•Liaise daily with the Product Lifecycle and Buying teams on product attributes and brand information/requirements 

•Manage your own time, prioritising your workload to meet deadlines in a fast-paced studio environment 

•Keep abreast of seasonal fashion trends and maintain good brand knowledge 

•Work collaboratively with the rest of the Content team to continuously optimise and improve our product descriptions 

The Ideal Candidate

Desired experience: 

•Experience in an ecommerce/studio/fashion environment 

•A background in fashion/textiles/garment construction and/or copywriting 

•Experience with content management systems 

•Desired skills: 

•Excellent English language and grammar skills 

•Highly organised with meticulous attention to detail 

•Ability to work at pace to a very high standard, managing workload to strict deadlines 

•Strong brand awareness and a good knowledge of fashion trends and garment terminology  

•Self-motivated and comfortable working in a fast-paced environment with the ability to problem solve and be reactive and adaptable 

•Knowledge of SEO 

•Excellent communication and interpersonal skills with the ability to form strong working relationships and thrive working as a team 

•PC literate in Outlook and Microsoft Word 

•Skilled in Excel 

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges