Product Technical Specialist

Role Responsibility

As a Size & Fit Coordinator (Product Technical Specialist), you will be working hands-on with garments and accessories coming through the Photostudio, writing accurate and informative product attributes to help build the Selfridges reputation as an authoritative fashion destination.  

Sitting in the Product Technical Specialist Team which makes up part of the Content Team, you will play a key role in delivering our product offering to our online customer and be integral to the smooth running of a fast-paced ecommerce studio environment.  

You will be required to work independently and quickly to capture, upload and format technical product information for womenswear and menswear fashion and accessories, from high-street to high-end. You will manage your own workload to meet strict deadlines while liaising daily with multiple teams on product workflow and brand information. 

Responsibilities: 

• Write up to 90 technical product descriptions a day for womenswear, menswear and accessories products (including size and fit information, fabric composition and care information) 

• Write in accordance with the Selfridges style guides, consistently and accurately formatting details and proof-reading your own work 

• Work closely with the Copywriters on product workflow, communicating updates and reacting to change requests  

• Liaise daily with Styling and Photography teams on product workflow and priorities 

• Conduct daily site walks for fashion products to maintain quality, consistency and accuracy  

• Liaise daily with the Product Lifecycle and Buying teams on product attributes and brand information/requirements 

• Manage your own time, prioritising your workload to meet deadlines in a fast-paced studio environment 

• Keep abreast of seasonal fashion trends and maintain good brand knowledge 

• Work collaboratively with the rest of the Content team to continuously optimise and improve our product descriptions 

The Ideal Candidate

Desired experience: 

• Experience in an ecommerce/studio/fashion environment 

• A background in fashion/textiles/garment construction and/or copywriting 

• Experience with content management systems 

Desired skills: 

• Excellent English language and grammar skills 

• Highly organised with meticulous attention to detail 

• Ability to work at pace to a very high standard, managing workload to strict deadlines 

• Strong brand awareness and a good knowledge of fashion trends and garment terminology  

• Self-motivated and comfortable working in a fast-paced environment with the ability to problem solve and be reactive and adaptable 

• Knowledge of SEO 

• Excellent communication and interpersonal skills with the ability to form strong working relationships and thrive working as a team 

• PC literate in Outlook and Microsoft Word 

• Skilled in Excel 

About the Company

Our Creative Spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our Awards Cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

Our Future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.

The Fun Stuff  

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include:

• Generous bonus and/or commission scheme 
• Discounted gym memberships 
• Pension contributions  
• Annual travel pass and cycle to work schemes 
• Up to five paid volunteering days
• Access to a wide range of training programmes to help your career development

Selfridges