Product Strategy Manager

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or working remotely 

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• Annual travel pass and cycle-to-work schemes  

• A sustainable car salary sacrifice scheme 

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

Overview:

Selfridges today is more than just the sum of its products - it's a shopping experience that promises to surprise, amaze and amuse its customers by delivering extraordinary customer experiences. Our people are central to us achieving this.

The Product Centre of Excellence’s mission is to help shape the product strategy, evaluate opportunities, and guide long-term roadmaps at Selfridges. We work with cross-functional partners and business leadership to surface and prioritise opportunities in support of our customer and business strategies. The Product Centre of Excellence is a new team and is part of the growing digital Product organisation at Selfridges

This Product Strategy Manager will help establish the Product Centre of Excellence at Selfridges, defining the remit, responsibilities, and ways of working for the team. They will report into the Product Principal, Customer Experience Strategy and Planning.

Responsibilities

• Shape our product portfolio and roadmap, evaluate new opportunities, evolve our product strategy, and guide long-term roadmaps

• Establish consistent approaches to planning, prioritisation and benefits realisation tracking across our teams, and the mechanisms through which outcomes are reported
• Influence Product and Engineering leadership to achieve our mission and strategy

• Collaborate with cross-functional teams (Product, Technology, Delivery, Data, User Research) to drive strategic initiatives
• Help scale the Product organisation at Selfridges

The Ideal Candidate

•  Consulting or consumer technology
• Quantitative, analytical, and conceptual problem-solving skills
• Experience partnering with cross-functional teams Product, Engineering and Delivery teams

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges