Product Owner - Marketing Channel & Analytics

Job Introduction

Are you looking for a new challenge in Selfridges that gives you the chance to get creative and use your knowledge of the business to take Digital to the next level?  Looking for a company that wants to help further your career in Digital as well as provide you with an exciting, inspiring and fun place to work?  

If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for! 

Role Responsibility

Product owner is a demanding position, you need to understand the vision of a product from the point of view of customer, end user or stakeholders.

Reporting into the Product Lead and working closely with the business and the tech team creating and elaborating comprehensible user stories which can be effectively prioritized, estimated and developed.

As the Product Owner you will:

• Create and maintain the Product backlog, ensuring there is always enough well defined and prioritised stories for development
• Write user stories working with the business and tech teams to ensure the correct requirements and detail is captured.
• Understands how reporting, analytics and insights differ, able to triage requests and challenge stakeholders on their requirements
• Work with the tech teams to ensure wider dependencies and implications for changes are understood, building a clear understanding of our technical architecture.
• Maintain the 3-year Product Roadmap for Analytics, Digital Attribution and Data Layer. Taking input from the Performance Marketing and Digital Analytics teams. 
• Ensure all features in the backlog are prioritised before starting a sprint giving the team and stakeholders a clear understanding of the MVP.
• Clearly communicate the Business Requirements to the team. 
• Be the ‘go to’ person within your squad for all queries and questions about your product
• Helping the Scrum Master organize Sprint Review Meetings and attend Sprint Planning meetings.
• Build and maintain relationships with your key stakeholders.
• Work closely with Digital Analytics to make sure that all user feedback and analysis are incorporated within the user experience of the site
• Ensure the continuity of design and user experience across the entire product
• Look out for market trends and get feedback from stakeholders or customers. 
• Build subject matter expertise on digital media attribution, analytics and data, shaping the business’ thinking on how topics such as Cookie consents, browser changes and app measurement

The Ideal Candidate

Experienced in project/product development, a thorough understanding of the complete product life-cycle 

• Confident working in an agile environment
• Understanding of digital media measurement
• Understanding of site and app analytics
• Understanding of data layers and tag management systems
• Highly organised, motivated and able to work well as part of a close team 
• Articulate and confident communicator across all business levels
• Experience in writing clear and succinct user stories
• Confident in adjusting scope to meet business deadlines
• A strong team player with excellent communication and interpersonal skills. 
• Able to work in a fast paced, dynamic environment and to tight deadlines.

This job is a brilliant opportunity to join a close-knit team who are incredibly passionate about taking Digital to the next level. If you’re looking to come into a new role and make a real impact, then this will be perfect for you.

About the Company

Our creative spirit

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. 

Our future

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.

THE FUN STUFF

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.

Other benefits and rewards include:

• Generous bonus and/or commission scheme

• Discounted gym memberships

• Pension contributions 

• Annual travel pass and cycle to work schemes

• A volunteer day for all team members

• Access to a wide range of training programmes to help your career development

Selfridges