Product Manager - Store & Stock Technology

Job Introduction

A bit about the role:

Are you a motivated self-starter who is looking for their next step in Product Management? Are you a natural collaborator and champion for simplicity with an analytical mindset that could help take customer experience at Selfridges to the next level?

If the answer to these questions is ‘yes’ then you’re just the kind of person we’re looking for!

As Product Manager for Store & Stock Technology, you will be responsible for driving continuous improvement across a range of systems used within our retail stores and Buying team, including In-Store Inventory Management, Pick From Store and Buying, Planning & Forecasting tools. 

Working without a permanent development squad, you will support in identifying & sizing opportunities in collaboration with business teams, demonstrating a laser-like focus on value and return on investment to make the case for their inclusion in the roadmap. 

You will report into the Product Lead, working collaboratively to build a strategic roadmap and cross-functionally with business and tech stakeholders to create and elaborate comprehensible user stories that can be effectively prioritised, estimated and developed.

Comfortable demonstrating authority through influence, you will have a passion for fostering collaborative and effective ways of working to deliver innovative and world class customer experiences.

As a Product Manager you will

• Support the domain’s vision, strategy and OKRs by ensuring that user stories are well defined and prioritised for development
• Work both independently and with Business Analysts to thoroughly assess benefits and return on investment, supporting a data led approach to problem solving & strategic planning
• Work with business and tech teams to ensure that relevant requirements and detail are identified and captured
• Manage your backlog, including defining user stories and acceptance criteria, with a focus on effective prioritisation
• Work collaboratively with the Delivery function to facilitate effective ways of working, managing cross dependencies and ensuring that the purpose and implications of a change are understood
• Build a clear understanding of the technical architecture within your area of ownership
• Build and maintain relationships with your key stakeholders
• Support UAT by collaborating with QA teams, business analysts and key stakeholders to ensure a continuous feedback loop
• Monitor feature adoption, customer engagement & satisfaction, ensuring the realisation of expected benefits
• Look out for market trends and get feedback from stakeholders or customers

A bit about you

• Product/project management experience with a thorough understanding of delivering technical change from initial conception to delivery
• Confident using data to support prioritisation decisions and agreeing suitable scope for initiative launches
• Strong technical knowledge of stock, buying & supply chain technologies would be desirable but not essential 
• Proven experience in initiating and contributing to technical discovery
• Experience in writing clear and succinct user stories 
• Confident working in a mixed agile and waterfall environment
• Highly organised, motivated, and able to work well as part of a close team 
• Articulate and confident communicator across all business levels with excellent stakeholder management skills
• Ability to work in a fast paced, dynamic environment and to tight deadline
• A passion for problem solving and creative thinking 

Selfridges