Portfolio Lead (Projects)

Please Note: The application deadline for this job has now passed.

Portfolio Lead (Projects)

Role Responsibility



As a Portfolio Lead within the Strategic Portfolio Team (formerly known as the PMO), you will be accountable for providing insight and foresight to Selfridge’s technology initiatives. Your focus will be on initiatives flowing through projects and programmes, delivered through a combination of iterative and traditional programme delivery methods.




Build and use insight to support an environment of continuous review, to improve the flow of work through the system. You’ll work with the programme leadership teams in refining their production line for greater efficiency and less waste.


Provide assurance that the portfolio is aligned to business targets.  You’ll support development of a model to clearly align initiatives with strategy throughout their life cycle, from idea to measurable value.  You’ll champion a meaningful understanding of the ‘why’ of the initiatives within the teams


Develop and maintain a fit-for-purpose, data-driven assurance model for bi-modal delivery through programme-led initiatives. You’ll provide insight and foresight to the programme leadership teams and to business sponsors to support successful delivery of initiatives against their cost / time / quality constraints.


Support definition and implementation of a fit-for-purpose governance model that promotes empowerment of the delivery teams, with appropriate assurance and a clear framework for decision making.


Support implementation of prioritisation & decision boundaries frameworks


Mentor and coach members of the Strategic Portfolio Team


The role includes standard Portfolio Management Office accountabilities:  input to regular stakeholder updates, risks, issues and dependencies view across the portfolio, liaison with Finance for benefit and cost management and maintenance of a holistic roadmap.

The Ideal Candidate



Portfolio level delivery assurance, including senior level stakeholder updates, dependencies / risks / issues coordination across multiple programmes


Data modelling a portfolio of work in a bi-modal environment


Strategy alignment frameworks, and goal-driven delivery (e.g. OKRs or similar)


Prioritisation methodologies at portfolio and enterprise level in an agile environment


Programme delivery methodologies at scale


Very effective personal skills including mentoring, coaching, collaborating, and team building.


Excellent communications skills. Influence is key to this role.


A creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view. You demonstrate tenacity in the face of obstacles.


A strong data-driven approach


Curiosity. You enjoy exploring new concepts and learning, both in terms of ways of working and functional business areas.


A burning desire to do what’s right for the customer.

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.

About the Company

Our Creative Spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our Awards Cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.  

Our Future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.

The Fun Stuff  

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include:

  • Generous bonus and/or commission scheme 
  • Discounted gym memberships 
  • Pension contributions  
  • Annual travel pass and cycle to work schemes 
  • A volunteer day for all team members 
  • Access to a wide range of training programmes to help your career development


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