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Pat McGrath Business Manager

Please Note: The application deadline for this job has now passed.

Pat McGrath Business Manager

Role Responsibility


The Business Manager is responsible for, but not limited to, the following responsibilities:

•      Accountable for achieving sales goals

•      Help develop and implement a business plan to achieve growth

•      Analyze and record sales on a weekly, monthly, quarterly basis

•      Foster brand and retailer relationships by aligning strategic initiatives

•      Lead and execute strategic business planning with store management and GM

•      Partner with stores on visual merchandising to ensure the brand is represented at the highest presentation level

•      Manage all levels of inventory and stock issues including placing orders, reporting damages and testers, tracking inventory levels, and minimizing shrinkage

•      Oversee and drive promotional activity planned for the account throughout the year

•      Plan and execute impactful store events that meet brand standards

•      Manage collateral and resources effectively including testers and samples

•      Hold team accountable for meeting all brand standards, expectations, and goals

•      Identify, recruit, and onboard retail makeup artists and freelance artists



•      Exemplify and cultivates Pat’s philosophy and brand culture

•      Support brand education and artistry to drive sales

•      Lead by the highest example in every capacity for the store team and the brand

•      Possess knowledge of brand and products

•      Network and gain the trust of potential customers and partners

•      Build, maintain and lead positive rapport with in-store staff


The Ideal Candidate


An experienced retail manager or supervisor, you can lead teams in fast-moving, high sales/volume business. You’re not afraid to join your people on the shop floor and you’re passionate about customer service. In fact, you insist on high standards all-round and combine this with pin-sharp commercial acumen. A role model for your team, you’ll show everyone what a great department looks like.



•      Relevant work experience (Counter Supervisor or Team Lead or Business Manager)

•     A qualified Make Up Artist (ideally but not required)

•      Ability to interact with all levels of management, work collaboratively and build positive/effective business partnerships

•      Outstanding interpersonal and communication skills (i.e.: verbal, written, group presentation and through facilitation)

•      Effective planning, organizational, and time management skills

•      Demonstrates agility and leads change in a fast-paced, high-growth environment

•      Engaging, outgoing, approachable personality

•      Passion for meeting new people and evangelizing great products

•      Proficient in Word, Excel, PPT

•      Proficient in Google Drive preferred

•      Available to work any day of the week, including weekends.

About the Company

Rewards and benefits 

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

  • Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

  • Generous annual leave that increases with length of service 

  • Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

  • Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

  • Defined pension contribution scheme  

  • Generous bonus and/or commission scheme  

  • Enviable team member discount including sale previews and double discount days 

  • Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

  • Subsidised gym memberships  

  • A sustainable car salary sacrifice scheme (subject to eligibility criteria)

  • Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

  • Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

  • Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 


Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

To ensure every feels welcome, we offer support at every stage of the application and interview process.  Should you need it, please let your recruitment contact know and they will be more than happy to help.


Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 


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