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Pat McGrath Business Manager

Please Note: The application deadline for this job has now passed.

Pat McGrath Business Manager

Job Introduction

Are you a skilled retail manager? Could you build a successful department – in every sense? Do you insist on the highest standards?

Then you’re the kind of person we’re looking for.

Role Responsibility

The Business Manager is responsible for, but not limited to, the following responsibilities: 

  • Accountable for achieving sales goals
  • Help develop and implement a business plan to achieve growth
  • Analyse and record sales on a weekly, monthly, quarterly basis
  • Foster brand and retailer relationships by aligning strategic initiatives
  • Lead and execute strategic business planning with store management and GM
  • Partner with stores on visual merchandising to ensure the brand is represented at the highest presentation level
  • Manage all levels of inventory and stock issues including placing orders, reporting damages and testers, tracking inventory levels, and minimizing shrinkage
  • Oversee and drive promotional activity planned for the account throughout the year
  • Plan and execute impactful store events that meet brand standards
  • Manage collateral and resources effectively including testers and samples
  • Hold team accountable for meeting all brand standards, expectations, and goals
  • Identify, recruit, and onboard retail makeup artists and freelance artists

    Accountabilities: 
  • Exemplify and cultivates Pat’s philosophy and brand culture
  • Support brand education and artistry to drive sales
  • Lead by the highest example in every capacity for the store team and the brand
  • Possess knowledge of brand and products
  • Network and gain the trust of potential customers and partners
  • Build, maintain and lead positive rapport with in-store staff

The Ideal Candidate

An experienced retail manager, you can lead teams in fast-moving, high sales/volume business. You’re not afraid to join your people on the shop floor and you’re passionate about customer service. In fact, you insist on high standards all-round and combine this with pin-sharp commercial acumen. A role model for your team, you’ll show everyone what a great department looks like.

Some weekend working is essential, but as an experienced professional, you’ll understand and be flexible.

  • Experience as a Business Manager or similar role
  • Ability to interact with all levels of management, work collaboratively and build positive/effective business partnerships
  • Outstanding interpersonal and communication skills (i.e.: verbal, written, group presentation and through facilitation)
  • Effective planning, organizational, and time management skills
  • Demonstrates agility and leads change in a fast-paced, high-growth environment
  • Engaging, outgoing and approachable. You will put the Customers at the forefront of everything you do
  • Passion for meeting new people and evangelizing great products

About the Company

Our Creative Spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our Awards Cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.  

Our Future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.

The Fun Stuff  

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include:

  • Generous bonus and/or commission scheme 
  • Discounted gym memberships 
  • Pension contributions  
  • Annual travel pass and cycle to work schemes 
  • A volunteer day for all team members 
  • Access to a wide range of training programmes to help your career development

Selfridges

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