PMO Controls Manager

Job Introduction

Selfridges is going through an exciting period of change that’s driving transformation across our business. To help meet this challenge, a new Portfolio Management Office is being formed to assure the quality of delivery across a number of change initiatives.

To deliver against our commitment, we are now looking to recruit an exceptional PMO Controls Manager who has experience (8yrs+ ) of working within a Portfolio or Programme Management Office to join our team and support delivering an exceptional service into the business.

Role Responsibility

Join us on our major transformation programme within Selfridges & Co, created to support the business vision of offering an extraordinary customer experience across all channels.

In this role you will be leading the governance, reporting and knowledge management within the Portfolio Office, including commissioning and management of all products, services and day to day transactional activity.

You will take ownership for producing and maintaining a suite of Portfolio Reports and management information to support discussion at executive level board meetings.

A key part of this role will include developing lean, proportionate and value adding processes and controls at portfolio, programme and project level to drive successful outcome.

By taking ownership of our Portfolio Share Point environment you will provide maintenance, continuous improvement and day to day user support and work collaboratively with the other member of the Portfolio Office leadership team to deliver an excellent services into the business.

The Ideal Candidate

A successful candidate will have over 8 years’ experience in similar roles, operating in a fast paces PMO environment. You will have previous knowledge of retail programmes, project management tools such as JIRA, Clarity etc. and multiple delivery models and methodologies such as waterfall, Scrum, LEAN, KANBAN etc.

You will have experience of working across a varied portfolio made up of multiple programmes and projects with ability to communicate clearly with stakeholders at all levels. You possess appreciation for project accounting and financial control system and feel comfortable working within a high level of ambiguity. Alongside, you are able to work collaboratively and lead more junior team members, react positively to setbacks and enjoy challenges.

The ideal candidate will hold a Recognised Project or Programme Manager qualification such as Prince2, APM, P3O, MSP etc.

About the Company

Selfridges is a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.

The story began when Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909. The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, plus selfridges.com and the Selfridges App which both deliver to over 130 countries.

In 2016 Selfridges was the first ever store to be awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. For an unprecedented three consecutive occasions in a row (2010, 2012 & 2014) Selfridges also won the coveted ‘Best Department Store in the World’ award, underlining its place at the forefront of retail.

Selfridges