Office Assistant - FTC
Job Introduction
Selfridges is a social centre where everyone is welcome. We surprise, amaze and amuse our customers everyday by doing the unexpected, celebrating those special moments and inspiring one another. We are the destination for the most extraordinary customer experience unrivalled with products and services ranging from high street to high end.
Role Responsibility
Based in our Wigmore Street offices you’ll provide a unique and tailored service in Communications to customers internally and externally, going beyond the ordinary to create moments that cannot be experienced elsewhere. Our customers expect extraordinary service delivered by people with a genuine passion for what they do and to share their unparalleled level of knowledge whilst taking enormous pride in maintaining our exceptionally high standards.
Working in Communications you’ll share your knowledge through unique Selfridges stories.
Key Responsibilities for this role include:
- To provide a point of contact for Communications Team and all key stakeholders
- Orders consumables in line with budget allowances and ensuring no shortages occur
- Identifies any health & safety risks in the office and contacts the relevant department to resolve
- Works with IS support to resolve any IT issues efficiently when required
- Opens, sorts and actions all incoming mail
- Organises catering as required from lunch for a director to a group lunch or event
- Supports on team initiatives
- Completes clockwise for the Communications Team daily and monitors holidays
- Produce visual presentations
- Ad hoc involvement and support for projects
- Supports and co-ordinates roll out of ad hoc initiatives
- Preparing weekly financial reports for trade meetings and business reviews
The Ideal Candidate
Your passion and confidence will set you apart. While consulting with the wider business you’ll take real pride in delivering a personalised and professional service. As well as having the ability to work well as part of a team, you’ll be willing to embrace opportunities to build your skills in order to offer quality and reassurance to all of our internal and external customers.
KEY COMPETENCIES
- Highly organised
- Strong problem solving skills
- Resilient and able to manage a heavy workload
- Operates proactively
- Excellent communication skills both verbally and in writing
- Ability to multi-task and manage time effectively
- Flexible
- High attention to detail
- Highly confidential and discrete
- Numerate and PC literate (Word and Excel)
About the Company
We are a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.
We have challenged the rules of retail from day one, whilst demonstrating our unwavering commitment to sustainability. In 2016, we were the first to be awarded with recognition for the ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. We are also recognised as the Best Department Store in the World (2010, 2012, 2014 & 2018) underlining our place at the forefront of retail. In 2018 we were recognised as a LinkedIn Top Company to work for.
Our vision is to be the destination for the most extraordinary customer experience, and our people are central to us achieving this. As an employer we are committed to making Selfridges an exciting, inspiring and fun place to work
Selfridges