Night SOC Analyst

Role Responsibility

Key Purposes:

Monitor and analyse suspicious or criminal activity, through CCTV.

Support the co-ordination of store security teams, in the arrest and detection of offenders.

Monitor intruder detection systems and alarm activations and respond accordingly.

Monitor fire and life safety systems and alarm activations and respond accordingly.

Monitor Building Management Systems and alarm activations and respond accordingly.

Prepare police witness statements and evidence gathering for Crime & Investigations teams.

Work with Store Loss Prevention Teams to investigate internal and external crime and stock loss.

Intercept incident escalation calls and escalate as appropriate.

Monitor the security, safety and well-being of all team members, suppliers, visitors, and customers through monitoring of CCTV.

Ensure standards and measurements for the SOC, are met

Engage with Retail teams and other business stakeholders to drive security training and awareness, lessons learned and other continuous improvements

Key Responsibilities:

• An understanding of compliance with all associated statutory regulations and legislation
• Day to day CCTV monitoring.
• Day to day fire systems monitoring.
• Day to day intruder alarm monitoring.
• Day to day building services monitoring.
• Incident reporting and escalation.
• Working with Loss Prevention & Security Management.
• Carry out analysis of security related incidents, where required

The Ideal Candidate

Person Specification:

• An individual, who is enthusiastic and motivated
• Some experience in Security procedures in a retail environment.
• Experience and understanding of Security procedures and protocol

It is expected that the individual must have the following experience/ qualifications:

• CCTV SIA Licence
• Proficient with IT

About the Company

Rewards and benefits 

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• A sustainable car salary sacrifice scheme (subject to eligibility criteria)

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

To ensure every feels welcome, we offer support at every stage of the application and interview process.  Should you need it, please let your recruitment contact know and they will be more than happy to help.

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges