Marketing Coordinator

Job Introduction

Are you looking for a new challenge that gives you the chance to get creative and use your knowledge of Marketing to take Marketing at Selfridges to the next level?  Looking for a company that wants to help further your career as well as provide you with an exciting, inspiring and fun place to work?  

If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for! 

Role Responsibility

The Marketing Coordinator will continue to surprise, amaze and amuse our customers and make everyone feel welcome by making, telling, and sharing stories.

The Marketing Coordinator will play a leading role in delivering annual category marketing strategy, with key focus upon marketing planning, stakeholder collaboration and management, driving annual marketing revenue targets

As a Marketing Coordinator you will:

• Collaborate with the Marketing Managers and internal teams/stakeholders on driving the annual marketing calendar. Participate in, and contribute to, brainstorms and discussions (formal and informal) on our marketing strategy, consistently demonstrating the use of evidence, facts, and insights to inform suggestions and rationalise proposed decisions: continuously demonstrate understanding of both our customer and the divisions that we support
• Help drive mutual accountability across the Marketing Team regards campaign delivery and management, with a focus upon:

1. Delivering campaigns on time, to scope and supporting planned outcomes
2. Helping shape, and clarify, roles and responsibilities, seeking to understand for self and team and highlighting and resolving any ambiguity

• Help steer briefing of and ongoing optimisation discussions with our media agency(ies)
• Contribute to, constructively challenge, and advocate for, well-thought through and validated copy and content per campaign, ensuring outputs are relevant and aligned with broader Selfridges messaging
• Support Marketing Project Management Team with identifying, preventing, and mitigating risks to a campaign - help identify and create resolutions and proactively implement recovery
• Use tracking and analytical software to track and report on performance data from our campaigns - prepare campaign performance reports as required
• Support continued clarity and alignment on our marketing planning across key functions/business partners (internal and external)
• Champion our Sustainability Vision & Purpose: Ensure (relevant) sustainability messaging is integrated throughout all our marketing deliveries
• Drive, manage and maintain excellent relationships with our brand partners through clear identification of need and compilation and provision of relevant marketing materials/documentation
• Continually research, review and share, changes to the market/business landscape, consumer trends and the activities of competitors, (including any compelling marketing activity)
• Support successful delivery of FY Marketing Revenue Targets via a customer-centric lens

The Ideal Candidate

• Enjoy taking responsibility and excited to see a project through from start to finish
• Effective communicator
• Great teamwork skills
• Critical thinker
• Curious and innovative thinking: Open to new ideas
• Commercial awareness
• Adaptability

• Demonstrates initiative and drive: Committed problem-solver
• Persistent, resilient, resourceful, and methodical work style with a ‘can do’ attitude and strong focus upon delivery
• Able to meet targets and take responsibility for own performance
• Capable of developing strong relationships with key stakeholders
• Outstanding organisational skills with strong attention to detail

About the Company

Our Creative Spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our Awards Cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.  

Our Future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.

The Fun Stuff  

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include:

• Generous bonus and/or commission scheme 
• Discounted gym memberships 
• Pension contributions  
• Annual travel pass and cycle to work schemes 
• A volunteer day for all team members 
• Access to a wide range of training programmes to help your career development

Selfridges