Loss Prevention Specialist

Role Responsibility

To partner with the Inventory Specialist and Security Manager in store, to deliver the new Loss Prevention & Security strategy across all areas, and all teams within the store.

•To positively engage, inspire and business partner with Department Managers, Sales Managers and Team Members, to identify the root causes of stock loss, and build effective action plans to reduce loss.

•To design, trial and continuously improve methods of stock loss reduction in store, collaborating with other LP Specialists as guided by the Senior Loss Prevention Manager.

•To build and maintain a positive culture, awareness, and appreciation for Loss Prevention in store.  Build a cross-functional commitment and collaboration for stock loss, where everyone can, and wants to make a difference.

•Innovate and implement new process and controls that reduce stock loss in all areas, whilst returning on investments, such as Process Improvement, Policy and Procedure or Product Protection.

•Partner with store Security Manager to optimise Security resources to prevent loss and crime in all locations.

•To trial and test new Product Protection methods and technology on behalf of the Senior Loss Prevention Manager

•Partner with Inventory teams to develop an expert, comprehensive and current understanding of stock loss for the store.

•To act as the subject matter expert for all matters relating to Loss Prevention, including but not limited to; Process Improvement, Loss Control, Policy and Procedure, Training and most importantly Stock Loss data.

The Ideal Candidate

•Work as part of a collaborative LP&S (Loss Prevention & Security) team, in driving positive and sustainable change throughout Selfridges to protect our People, Property, Profitability & Reputation.

•Drive a culture of Loss Prevention across the store.

•‘Find and fix’ specific stock loss problems in a Top 10 focus approach.

•Optimise all resources, internally and externally to deliver the wider LPFS strategy, as agreed with the Senior Loss Prevention Manager

•Passionately and effectively embed the Loss Prevention strategy for the store

•Lead a balanced and proportional approach to problem solving.

•Innovate and implement new controls that reduce stock loss in all areas, whilst returning on investments, such as Process Improvement, Policy and Procedure or Product Protection.

•Lead the validation and escalation of Product Protection compliance.

•Build effective relationships with all relevant external parties: Police, National Crime Agency, Crime Prevention agencies and Partner with other Retail Loss Prevention leadership in identifying and sharing best practices.

•Act as a subject matter expert for all matters relating to Process Improvement, Loss Control, Policy and Procedure, Training and most importantly Stock Loss data.

•Maintain a positive culture of Loss Prevention for the store

About the Company

Rewards and benefits 

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• A sustainable car salary sacrifice scheme (subject to eligibility criteria)

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

To ensure every feels welcome, we offer support at every stage of the application and interview process.  Should you need it, please let your recruitment contact know and they will be more than happy to help.

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges