Infrastructure Architect

Infrastructure Architect

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

  • Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or working remotely 

  • Generous annual leave that increases with length of service 

  • Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

  • Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

  • Defined pension contribution scheme  

  • Generous bonus and/or commission scheme  

  • Enviable team member discount including sale previews and double discount days 

  • Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

  • Subsidised gym memberships  

  • Annual travel pass and cycle-to-work schemes  

  • A sustainable car salary sacrifice scheme 

  • Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

  • Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

  • Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

As Infrastructure Architect you will be accountable for the base line and target infrastructure architecture definition and strategy. This includes the creation, management and socialisation of technology designs, policies and reference artefacts within Tech and the broader business community and ensuring alignment to Group technology policies and wider strategy. You will work closely with Solution Architects to understand the business’ strategic needs, how they can be supported through the effective deployment of technology, the options available and how to effectively transition to the target state.

As Infrastructure Architect you will:

- Document the baseline infrastructure architecture, including reference to the relevant business, information and technology domain components;

- Engage with delivery teams to define the technology architecture components of a solution, provide ongoing assurance of technology solutions through to delivery;

- Define, document and communicate the technology roadmaps and all major transition states;

- Effectively apply the IT strategy and architecture principles to ensure they are achieved through delivery of the roadmap;

- Identify and analyse business needs and drivers associated with infrastructure change, assessing their feasibility and proposing solution options

- Responsible for managing the Infrastructure Design Forum ensuring all designs follow the approval process and all new standards are updated on a regular basis.

- Carry out options analysis to evaluate the technology impact as well as the cost, risks, benefits and support implications of each option;

- Define and gain business agreement for the technology requirements for each project that requires infrastructure change e.g. performance, capacity, availability, conducting planning for future growth and ensuring those requirements are met through solution design;

The Ideal Candidate

- Experienced. With significant experience as an Infrastructure Architect or equivalent role within an omni-channel retail organisation or a leading Management Consultancy.

- Technical. You will have a strong understanding of cloud computing, VMWare virtualisation, Microsoft products, networking and knowledge of integration technology, information security requirements and core infrastructure concepts

- A great communicator, both verbal and written. You excel in the relationships you build with stakeholders, able to work across various team

- Comfortable in operating with a high level of autonomy with a strong level of ownership and the ability to manage input from others to ensure delivery to agreed timescales

- Customer focused, You will have the ability to make customer-oriented decisions and share great stories of exceptional customer service, remaining visible to customers as one of the faces of IS to listen to their concerns and share these with others

- A problem solver. You are able to identify and manage issues and risks in a structured way

- Highly organised. You will have the proven ability to plan and organise large numbers of individuals and teams from multiple organisations in order to achieve objectives and targets

- An example of our values, a trusted and respected colleague

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   


Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 



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