IT Project Manager

Job Introduction

From our new Accessories gallery, to our expanding online presence, to our bespoke booking system, Selfridges has more to offer than ever before. And that’s just as true for front of house as it is behind the scenes. Joining us as a Project Manager, you’ll play a part in managing the sizeable number of IS projects that keep our world class operation supported.

Role Responsibility

We’re always looking for ways to provide an even better service and to reinforce our reputation as the ultimate destination in luxury retail. As part of that we’re developing our strategic IS business plan – a plan that will enhance the systems that keep our entire operation running smoothly. Designing and delivering a range of improvement projects, you’ll be central to our success. That means communicating with teams across the business, managing third party suppliers and overseeing an internal team to make sure we meet project milestones.

It also means keeping an eye on budget, handling potential risks and monitoring progress to ensure that change projects are not only completed on time and without disruption to our world-class shopping environment, but to a level of quality like no other

The Ideal Candidate

We’re looking for experienced project managers with the proven ability to deliver complex, business led IS change projects in a customer environment. Ideally you will come from a retail background with experience in managing complex IT change projects. You may be an expert in retail e-commerce projects or have a broader retail project background.

You will have extensive experience of using a structured project management approach e.g. PMP, Prince2, Agile or equivalent. You will have experience of both agile and waterfall environments and happy to work in a mixture of project methodologies. Along with effective RAID and mitigation management. 

Organisation and resilience are key in order to deliver to agreed timescales. And as well as operating at a strategic level, you’ll need to work with people right across the business and external stakeholders too – organising large numbers of teams and individuals. That calls for strong communication skills, plus the confidence to lead, influence and manage expectations at all levels.

About the Company

Selfridges is a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.

The story began when Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909. The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, plus selfridges.com and the Selfridges App which both deliver to over 130 countries.

In 2016 Selfridges was the first ever store to be awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. For an unprecedented three consecutive occasions in a row (2010, 2012 & 2014) Selfridges also won the coveted ‘Best Department Store in the World’ award, underlining its place at the forefront of retail.

Selfridges