Head of Engineering & FM

Job Introduction

Are you looking for a new leadership challenge that gives you the chance to get creative and use your engineering and facilities management expertise and knowledge? Looking for a company that wants to help further your career as well as provide you with an exciting, inspiring and fun place to work?  

If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for! 

Role Responsibility

The Head of engineering and facilities is responsible for leading and managing the teams in the delivery of both the engineering infrastructure investment program, project delivery, energy and sustainability strategy, and the operational maintenance and management across all of our managed stores, workplace and sites.​

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As the Head of Engineering & Facilities role you will:​

• Be a qualified and experienced engineer with strong facilities experience. ​

• Provide continuity and a seamless approach to infrastructure, projects, as well as the daily operational management across our sites, creating one cohesive team, and ensuring effective delivery of our building management. ​

• Be bringing the engineering and facilities functions together, you will ensure that the M&E infrastructure strategy is developed in conjunction with a facilities management strategy that protects the investments and assets. ​

• Create better alignment, a more effective working structure, efficiencies across the teams, and more effective planning and delivery.   ​

• Create, evolve, and manage a rolling 5 year infrastructure investment program to ensure our stores and sites are compliant, and have the right infrastructure to support the needs of our business, customer and teams. ​

• Ensure the plan delivers future resilience across our infrastructure and buildings.

•  Develop and deliver opportunities to change to more sustainable and environmental infrastructure, as well as driving carbon reduction results through strong operational practices. ​

• Take a leading role identifying sustainable opportunities and initiatives and influencing business adoption to support the delivery of our environmental, and Project Earth goals. 

• Take ownership for the delivery of all projects associated with the infrastructure, as well input and management of all M&E related areas of the retail projects, providing Engineering Project management ownership alongside the retail & workplace Project managers. ​

• Be fully cost and P&L accountable on all fronts. Firstly, with the development of the business cases that sit with the infrastructure capital investment, and the management of this through the life cycle of the projects. And secondly, all operational spend and investment, and the forecasting and management of all budgets. ​

• Lead and manage the operational facilities teams, both internally, and with our external service providers, to deliver best in class facilities management across all sites. This will be achieved through strong process management, as well as creative and innovative change.  ​

• Take the lead in driving operational and cost efficiency across all locations and business areas. ​

• Drive our sustainability agenda across facilities management, finding creative ways to deliver sustainability and energy goals. ​

• Flexible between leadership and strategic thinking, as well as ‘hands on’ management, guidance, and delivery. 

The Ideal Candidate

• A fully qualified engineer with experience in leading and managing diverse teams and delivering results and success. ​

• Experienced in creating and managing the delivery of multi million long term infrastructure road maps, plans, and projects.  ​

• Experienced with multi site Facilities management​

• Results driven, with best in class examples of success.    ​

• Passionate about Sustainability, able to lead and deliver creative ways to map our carbon reductions and Science based target goals.    ​

• Excellent in communication and interpersonal skills at all levels to encompass senior management and Leadership teams, as well as consultants, team members across multiple levels, and the public. ​

• Able to demonstrate strong leadership and management skills and experience. Knowledge and skills in managing large teams, both internal and third party. With formal performance management skills a must.   ​

• Experienced working in a luxury retail, or retail and hospitality environment ​

• Experienced and understanding of working with listed and heritage buildings advantageous ​

• Able to work under pressure, and adapt and flex from strategic to ‘hands on’ delivery whilst maintaining deadlines.​

• Strong in operational cost management and budgeting experience essential. ​

• Astute, tenacious, and creative, when it comes to setting and managing all budgets and costs. (both capital and operational)  ​

• Able to make the complex simple, solution and action driven, a strong motivator.  

• An example of our values, a trusted and respected colleague

​This job is a brilliant opportunity to join a close-knit team who are incredibly passionate. If you’re looking to come into a new role and make a real impact, then this will be perfect for you.

About the Company

Our creative spirit

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. 

Our future

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.

THE FUN STUFF

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.

Other benefits and rewards include:

• Generous bonus and/or commission scheme

• Discounted gym memberships

• Pension contributions 

• Annual travel pass and cycle to work schemes

• A volunteer day for all team members

• Access to a wide range of training programmes to help your career development

Selfridges