Financial Crime Manager
Job Introduction
Are you looking for a new challenge that gives you the chance to take Customer Experience at Selfridges to the next level? Looking for a company that wants to help further your career as well as provide you with an exciting, inspiring and fun place to work?
If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!
Role Responsibility
- To support the Loss Prevention and Security strategy, purpose and vision.
- To effectively embed, manage and maintain the new Financial Crime strategy, across the organisation, through effective stakeholder management, influence and engagement
- To ensure that Selfridges & Co. is compliant to relevant regulatory requirements – including the Anti Money Laundering Act, Bribery Act, Criminal Finance Act and any other act that Selfridges & Co are governed by
- Build a multi-layered training programme for Financial Crime, including induction training and E-Learning, to effectively embed our Financial Crime culture and awareness.
- To design and embed an industry leading financial crime programme, in partnership with the Senior Loss Prevention Manager, and external legal partners, to ensure ‘best in class’ standards.
- To have up to date knowledge surrounding the above Acts and advise Selfridges & Co. accordingly on any changes that may have an effect
- Build effective relationships with all relevant external agencies: Regional Police Services National Crime Agency, Crime prevention partnerships and local/regional retail forums for intelligence sharing and best practice
- To communicate with external enforcement agencies to assist Selfridges in reporting suspicious activity and bring those identified to prosecution.
- To share knowledge with Selfridges employees surrounding financial crime, with a view of driving down losses, and lowering the risk of breaching regulatory matters. This should be focussed on ‘Preventing financial crime and protecting the integrity and reputation of Selfridges’.
- To have the ability to lead complex investigations to completion, by means of evidence gathering, interviewing and creating evidential packages.
- To utilise key business partners, in order to maximise the efficiency of the investigation and to help bring changes that will help minimise risk.
- To effectively manage and optimise the relationship with 3rd party suppliers who assist in monitoring and detection of those wishing to commit financial crime against Selfridges
Key Responsibilities;
- To ensure Selfridges is compliant to regulatory requirements, by having an up to date knowledge of legal requirements, and embedding policies and procedures to ensure 100% compliance, through engagement and influencing
- Promotes the reporting and awareness of financial crime, through engagement and training, throughout the organisation.
- Provides technical expertise and advice on all matters involving financial crime, throughout the organisation and at all levels.
- Provides immediate responses to reports of Money Laundering and Bribery and Corruption breaches, that arise to ensure each case is managed effectively and reputational risks are minimised.
- Executes the investigation process and documentation, updating case management and tracker systems.
- Carries out detailed fact-finding investigation activity of relevant employees who have breached financial crime processes, following investigation best practices, industry standard and Data Protection.
- Ensures that effective employee interviews take place in line with Employee Relations Policy.
- Ensures that effective Investigation Reports are completed to provide a summary of facts and evidence.
- Communicates with all relevant Selfridges partners and functions to ensure that appropriate controls and best practices are implemented to reduce Money Laundering and Bribery and Corruption across the business.
- Manages the investigation of data mining output and reports regulatory matters, ensuring that all risks are prioritised, reviewed and appropriate action taken at all times.
- Leads the development of Money Laundering and Bribery and Corruption awareness materials and team member training by working with key functions and providing subject matter expert (SME) support and content.
- Assist with regulatory compliance programmes across all areas of the business and ensure up to date knowledge to help the business remain compliant.
- Build effective relationships with all relevant external parties: Police, National Crime Agency, Crime Prevention agencies and Partner with other Retail Loss Prevention and Security leadership in identifying and sharing best practices and sharing intelligence
- To act as the subject matter expert for all matters relating to financial crime on behalf of Loss Prevention and Security
- To drive a positive culture of Security and Safety throughout the Selfridges business
The Ideal Candidate
- Role models the Selfridges Values.
- Minimum of 5 years working in the private or public loss prevention industry, preferably in the luxury retail or hospitality industries.
- Experienced in developing Policy, procedure, and training programs, and embedding effective security cultures in large organisations.
- Highly engaging with the ability to influence and inspire change.
- Ability to manage multiple stakeholders, and an engage people at every level of our business.
- Proactive, able to work on their own, as well as with others in a team
- Confident, able to be professional and courteous at all times, demonstrating tact and initiative with an ability to investigate thoroughly and expediently
- Analytical skills with the ability to identify trends, interpret complex data streams, access multiple sources of information and intelligence, with a recognised high level of attention to detail.
- Methodical, prioritises and plans tasks, works through changing workload activity to always meet deadlines
- Knowledgeable, has up to date industry technical knowledge, both in terms of terms of techniques used and systems deployed to combat Money Laundering, Bribery and Corruption.
- Able to identify opportunities, and have the ability to influence others to bring about change
- Anti-Money Laundering diploma or similar qualification.
- Tenacious, able to ensure that all avenues and lines of investigation are fully exhausted, especially in the face of challenge.
- Experienced, able to give confidence to senior stakeholders of a high level of competency and industry networking.
This role guide represents a summary of the main areas of activity for the role, however all team members at Selfridges are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
About the Company
Our Creative Spirit
We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.
Our Awards Cabinet
We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.
Our Future
Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.
Everyone is welcome
We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.
The Fun Stuff
There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.
Other benefits and rewards include:
- Generous bonus and/or commission scheme
- Discounted gym memberships
- Pension contributions
- Annual travel pass and cycle to work schemes
- A volunteer day for all team members
- Access to a wide range of training programmes to help your career development
Selfridges