Dock Marshall
Job Introduction
Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…
Rewards and benefits
Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.
Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working
Generous annual leave that increases with length of service
Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations
Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
Defined pension contribution scheme
Generous bonus and/or commission scheme
Enviable team member discount including sale previews and double discount days
Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
Subsidised gym memberships
Annual travel pass and cycle-to-work schemes
A sustainable car salary sacrifice scheme
Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance
Access to a wide range of training programmes to help your career development
Read on to find out how you can play your part in Reinventing Retail…
Role Responsibility
As a Dock Marshall you will be responsible for the main operations of our loading dock. We receive a vast amount of deliveries every day. The role of the Dock Marshall is to work as part of a team to ensure our deliveries are received within the correct time frame, and that they are unloaded and processed efficiently by the correct teams. This can often be a busy role, where the ability to problem solve and maintain high standards of housekeeping is important for the smooth operation of the loading dock.
As a Dock Marshall you will:
- Organise and prioritise deliveries coming in and out of the loading dock to ensure all deliveries are received on time, ensuring deliveries are turned around in the correct time frame in order to limit waiting times
- Maintain a clear loading dock, ensuring all back of house areas and fire exits are kept clear
- Support the team in peak periods in effective management of the loading bay
- Regularly communicate with the stock movement and admin teams to ensure all functions are aware of incoming deliveries and any issues, such as delays or deliveries that were not received
- Understand and follow health, safety and security procedures, and play an active role in educating others of these policies and processes
The Ideal Candidate
- Well organised. You will be able to prioritise your workload and work on multiple requests at one given time. You will also ensure all deliveries are accounted for and tracked in the appropriate way
- A great communicator. You will be working closely with various functions to ensure all remain informed of deliveries and timescales, pre-empting any issues and suggesting solutions
- Collaborative. You will work closely with multiple teams to ensure the safe guarding of stock, prevent loss and ensure product remains in a sellable condition while being processed through the loading dock
- Adaptable. The ability to work independently as well as collaborate across the wider team. You understand the need to shift working priorities due to competing deadlines and changing priorities
- Approachable. You will be happy to offer your help and support to the wider team
- A solutions focused individual with the ability to review ways of working and suggest improvements.
- An example of our values, a trusted and respected colleague
About the Company
Everyone is welcome
Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.
Our awards cabinet
We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.
Selfridges