Digital Trading Assistant
Role Responsibility
As Trading Assistant, you will support the Digital Trading Manager in delivering digital sales performance in your categories. Working closely with the Buying & Merchandising team, Optimisation Team and Performance Marketing. You will be instrumental in the delivering the category sales and trade plans. You are data driven in your approach, understand the digital customer and able to analyse the key metrics across sales, traffic, AOV and conversion.
As Digital Trading Assistant you will:
•Support with weekly, monthly and ad-hoc trade reporting, using web analytical tools and sales reporting systems to feedback on Divisional performance including sales, availability, conversion, AOV.
•Understand the digital customer and analyse key digital trading metrics.
•Support the Digital Trading Manager in co-ordinating key trading opportunities and projects throughout the year.
•Support building out the divisional and regional trade calendar with key opportunities for product, trend and brand launches.
•Work cross-functionally with key Buying & Merchandising stakeholders on product opportunities and launch plans onsite across key channels to drive performance.
•Support reporting and troubleshooting on OOS, Abandonments and NPS and feed in solutions to customer challenges.
•Support onsite testing with key launches, onsite content and trading opportunities across devices and regions.
•Conduct regular site walks on our own website and key competitors highlights opportunities for improvements
The Ideal Candidate
•You will have advanced Excel skills – with experience in compiling trade reports
•You will have previous experience within a similar role
•You will have a commercial mind set with a focus on driving sales & customer retention
•You will be able to prioritise and plan to deliver against sales targets & commercial Digital KPIs, and supporting the trading function to delivery big commercial trade calendar moments
•You will be passionate about online trading, you’ll be in touch with the latest trends – spotting the next big thing is something that’s always come naturally to you
•You will have excellent communication skills, be organised and have the ability to work across stakeholders within the business including Buying & Merchandising and Digital Optimisation, CRM and Performance Marketing on traffic driving opportunities.
•You will understand the competition, and regularly feeds back on their trading activity.
About the Company
Rewards and benefits
Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.
Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working
Generous annual leave that increases with length of service
Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations
Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
Defined pension contribution scheme
Generous bonus and/or commission scheme
Enviable team member discount including sale previews and double discount days
Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
Subsidised gym memberships
A sustainable car salary sacrifice scheme (subject to eligibility criteria)
Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance
Access to a wide range of training programmes to help your career development
Read on to find out how you can play your part in Reinventing Retail…
Everyone is welcome
Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.
To ensure every feels welcome, we offer support at every stage of the application and interview process. Should you need it, please let your recruitment contact know and they will be more than happy to help.
Our awards cabinet
We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.
Selfridges