Digital Assistant Trading Manager

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…  

Rewards and benefits 

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or working remotely 

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• Annual travel pass and cycle-to-work schemes  

• A sustainable car salary sacrifice scheme 

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Role Responsibility

As Digital Assistant Trading Manager, your key responsibility is to meet and maximise divisional sales and operations under the guidance of the Digital Trading Manager. This involves using core retail KPIs and trading analytics to drive the division, continuous evaluation of the customer journey and market. 

As Digital Assistant Trading Manager you will:

•Collaborate with multiple functions in a fast-paced environment.

•Work closely with Buying & Merchandising, the Digital Marketing teams, as well as standing in for the Trading Manager when needed.

•Produce weekly trading reports on performance for weekly trading meetings, while guiding and planning brand launches.

•Understand the digital customer and analyse key digital trading metrics to make informed recommendations to the Trading Manager.

•Support the Digital Trading Manager with key trading opportunities and projects throughout the year.

•Work cross-functionally with key stakeholders on product opportunities and launch plans onsite across key channels to drive performance.

•Support the Trading Manager as well as to oversee the work of the Digital Trading Assistant

The Ideal Candidate

•You will have at least 2 years digital experience

•You will ideally have previous Digital Beauty experience

•You will have advanced Excel skills – with experience in compiling trade reports

•You will have a commercial mind set with a focus on driving sales & customer retention

•You will be able to prioritise and plan to deliver against sales targets & commercial Digital KPIs, and supporting the trading function to delivery big commercial trade calendar moments

•You will be passionate about online trading, you’ll be in touch with the latest trends – spotting the next big thing is something that’s always come naturally to you

•You will have excellent communication skills, be organised and have the ability to work across stakeholders within the business including Buying & Merchandising and Digital Optimisation, CRM and Performance Marketing on traffic driving opportunities.

•You will understand the competition, and regularly feeds back on their trading activity.

About the Company

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges