Do you enjoy the fast-paced, ever-changing environment of retail? Do you relish seeing your team meet the highest standards? Have you got what it takes to build a successful department in the best department store in the world?
Then you’re the kind of person we’re looking for.
You will make your department a shining example to the rest of the business with an open, flexible and hands-on management-style, proving that figures – although important – are only one part of a thriving, successful department.
More than just sales, profits and costs, you will be responsible for team performance, customer service, stock and displays – taking pride in all achievements. You will put our values at the forefront, delivering unbeatable high standards that inspire your team and create extraordinary experiences for our customers.
You will lead amazing teams across the store working with the most exciting and unique products. In this role, you will report directly into the Sales Manager and manage a team of Brand Specialists, Sales Associates and Sales Consultants.
The Ideal Candidate
As an experienced retail manager, you can lead a team in a fast-moving, high sales/volume business, acting as a role model to all team members. You’re not afraid to join your people on the shop floor and you’re passionate about customer service. In fact, you insist on high standards all-round and combine this with pin-sharp commercial acumen.
Some weekend working is essential, but as an experienced professional, you’ll understand the need to be flexible in order for the department (and ultimately the business) to succeed.
About the Company
Our creative spirit
We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.
Our awards cabinet
We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.
Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.
THE FUN STUFF
There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.
Other benefits and rewards include:
- Generous bonus and/or commission scheme
- Discounted gym memberships
- Pension contributions
- Annual travel pass and cycle to work schemes
- A volunteer day for all team members
- Access to a wide range of training programmes to help your career development