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Creative Traffic Coordinator

Creative Traffic Coordinator

Job Introduction

Creative Traffic Coordinator

 

Key Responsibilities

 

Traffic Management & Resource Coordination

 

  • Brief Allocation: Support the allocation of creative briefs across teams, ensuring work is assigned in line with agreed priorities, resource availability, and delivery timelines.

 

  • Brief Coordination: Review incoming briefs for completeness, flagging any missing information and ensuring they are routed to the appropriate teams and individuals.

 

  • Workflow Tracking: Monitor briefs as they move through the creative process, updating schedules and highlighting any risks to timelines or resource capacity.

 

  • Capacity Monitoring: Maintain an up-to-date view of team workloads, identifying potential resource clashes or bottlenecks and escalating concerns to senior team members where appropriate.
  • Priority Management: Assist with reprioritising work based on changing business needs, communicating updates clearly to relevant stakeholders.

 

  • Freelance Coordination: Support the onboarding and engagement of freelance resource when required, including raising purchase orders and maintaining associated documentation.

 

Communication & Collaboration 

 

  • Cross-Team Collaboration: Build positive working relationships across Creative, Marketing and wider business teams to ensure projects move smoothly through the workflow.

 

  • Clear Communication: Keep teams informed of scheduling updates, deadlines and changes to resource plans, ensuring expectations are managed effectively.

 

  • Problem Escalation: Identify and communicate potential scheduling or capacity issues early, escalating risks to the Creative Operations Manager where needed.

 

  • Team Support: Provide administrative and coordination support to help maintain an efficient and organised creative workflow.

 

monday.com Administration & Workflow Support 

 

  • System Maintenance: Support the day-to-day up keep of monday.comboards, ensuring project information, statuses and timelines remain accurate and up to date.

 

  • Resource Planning Support: Help maintain workload views and capacity trackers to provide visibility of team utilisation and availability.

 

  • Template Management: Assist with maintaining brief templates, intake forms to ensure consistency across teams.

 

  • Reporting: Update dashboards and reports that provide visibility of project status, teamwork loads and delivery timelines for stakeholders and leadership.

 

  • Data Accuracy: Ensure project data is maintained consistently to support reliable reporting and resource planning.

 

You Will Have 

  • Experience in a traffic coordination, project coordination, creative operations or administrative role within a fast-paced environment.
  • Excellent organisational skills with the ability to manage multiple tasks and competing priorities.
  • Strong attention to detail and a proactive approach to keeping projects and systems up to date.
  • Clear and confident communication skills, with the ability to work effectively across different teams.
  • An understanding of resource planning and the importance of balancing workloads to meet deadlines.
  • Experience using workflow or project management software, with exposure to monday.com desirable.
  • Good working knowledge of Microsoft Office applications.
  • A positive, adaptable and collaborative attitude with a willingness to learn and develop.
  • The ability to remain calm under pressure and escalate issues appropriately when required.
  • An interest in creative, fashion, retail, media or digital industries, with an appreciation of the pace and demands of creative project delivery.

 

Selfridges

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