Assistant Events Manager

Role Responsibility

As an Assistant Events Manager, you’ll develop and produce a programme of exclusive market leading events & experiences, projects and customer engagement strategies which utilise all elements of the communications mix to surprise, amaze and amuse our customers throughout the year. You’ll deliver on multiple, simultaneous, complex projects, whilst managing various stakeholders and working with teams across the business. You will ensure that Selfridges remains a leader in experiences for all our customers. You will be an excellent communicator who will keep everyone up to speed and will bring teams and stakeholders on the journey with you along the way.  

You will support the Senior Event Manager in delivering innovative, highly effective, market leading events which deliver against key business objectives. You will research, create and produce market leading events that drive engagement within our customers.  You will act as a strong and influential ‘voice’ across both the Events Team, the Customer Engagement Team & Retail operations teams in ensuring that project needs are articulated and understood. 

As an Assistant Events Manager, you will: 

•Support Senior Event Manager to curate, develop & deliver strategic communications, events and experiences across all categories   

•Work directly with key leads within the marketing and retail teams to produce a comprehensive, strategy led programme of events and experiences  

•Be the main contact for the Exchange Square Store and drive awareness and footfall as well as deliver key events in the space   

•Produce, Project Manage and Deliver events and activities to an exceptionally high standard  

•Collaborate with Customer Marketing, Performance Marketing, CRM, Social and Digital to communicate projects effectively and to drive footfall and ticket sales  

•Attend large steering meetings for large scale projects and communicate effectively across the business with all project stakeholders in Customer, Communications, Creative, Buying, Finance, Legal and Retail Teams   

•Attend and be a considered voice within workshops and project meetings, collaborating with team members to push objectives  

•Manage Project budgets and affectively monitor and report finance, raise POs and manage suppliers  

•Manage internal business stakeholders such as Graphics, Multimedia Creative, 3D Creative, Visual Merchandising and Retail Operations to ensure projects are briefed and delivered seamlessly   

•Utilise strong leadership skills to develop event and project proposals to ensure they reflect the Selfridges vision and are market leading   

•Ensure that Senior Leadership teams receive regular updates regarding all planned activity and act upon feedback where appropriate  

•Generate and present detailed project reports analysing status and KPIs for senior audiences

•Have experience working with UHNW individuals 

•Have experience working within luxury (retail, fashion and beauty) events/experiences

•Have an array of city centre connections

•Be a brand guardian for the store and for Selfridges 

•Plenty of Creative flair/ a creative eye, with an interest in arts and culture 

The Ideal Candidate

•High level Event Production experience

•Proven track record in producing multiple projects   

•Excellent Project Management Skills  

•Experience in partnerships  

•Exceptionally good networker

•Possess strong financial acumen with P & L management (costs & revenue)  

•Excellent verbal and written communication skills  

•Excellent presentation, pitching skills   

•Exceptional research skills  

•Creative flair and a commitment to quality programming  

•Highly effective negotiating skills  

•Strong organisational skills  

•Has the ability to work under pressure calmly and effectively, and to tight deadlines 

Experience  

•Excellent Event Production and Event Project Management experience (ideally in a luxury goods, fashion or beauty environment) 

•Proven external network with the latest event & creative companies   

•Experience managing partners across multiple disciplines   

Technical Skills  

•Extensive Event Management experience (essential)

•Planning and project management (essential)  

Excel, power point (essential)  

Behavioural Skills  

•Strategic thinker, with the ability to prioritise  

•Extremely comfortable in a fast pace environment  

•Used to taking initiative – a proactive self-starter   

•Excellent ability to build strong working relationships across a diverse range of functions  

•Personable, with the ability to influence and gain the trust and respect of people at all levels quickly  

•Able to communicate clearly, articulately and persuasively  

•Able to problem solve/be reactive when required, providing innovative and creative solutions  

•An interest in fashion, art and culture 

About the Company

Rewards and benefits 

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary. 

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service 

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations 

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies 

• Defined pension contribution scheme  

• Generous bonus and/or commission scheme  

• Enviable team member discount including sale previews and double discount days 

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment 

• Subsidised gym memberships  

• A sustainable car salary sacrifice scheme (subject to eligibility criteria)

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members 

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance 

• Access to a wide range of training programmes to help your career development 

Read on to find out how you can play your part in Reinventing Retail… 

Everyone is welcome 

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.   

To ensure every feels welcome, we offer support at every stage of the application and interview process.  Should you need it, please let your recruitment contact know and they will be more than happy to help.

Our awards cabinet  

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times. 

Selfridges