Assistant Events Manager (Exchange)

Assistant Events Manager (Exchange)

Job Introduction

Are you looking for a new challenge that gives you the chance to use your experience in Events Management? Looking for a company that wants to help further your career as well as provide you with an exciting, inspiring and fun place to work?

If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!

Role Responsibility

As an Assistant Events Manager, you’ll develop and produce a programme of exclusive market leading events & experiences, projects and customer engagement strategies which utilise all elements of the communications mix to surprise, amaze and amuse our customers throughout the year. You’ll deliver on multiple, simultaneous, complex projects, whilst managing various stakeholders and working with teams across the business. You will ensure that Selfridges remains a leader in experiences for all our customers. You will be an excellent communicator who will keep everyone up to speed and will bring teams and stakeholders on the journey with you along the way.  

You will support the Senior Event Manager in delivering innovative, highly effective, market leading events which deliver against key business objectives. You will research, create and produce market leading events that drive engagement within our customers.  You will act as a strong and influential ‘voice’ across both the Events Team, the Customer Engagement Team & Retail operations teams in ensuring that project needs are articulated and understood. 

As an Assistant Events Manager, you will: 

  • Support Senior Event Manager to curate, develop & deliver strategic communications, events and experiences across all categories   

  • Work directly with key leads within the marketing and retail teams to produce a comprehensive, strategy led programme of events and experiences  

  • Be the main contact for the Exchange Square Store and drive awareness and footfall as well as deliver key events in the space   

  • Produce, Project Manage and Deliver events and activities to an exceptionally high standard  

  • Collaborate with Customer Marketing, Performance Marketing, CRM, Social and Digital to communicate projects effectively and to drive footfall and ticket sales  

  • Attend large steering meetings for large scale projects and communicate effectively across the business with all project stakeholders in Customer, Communications, Creative, Buying, Finance, Legal and Retail Teams   

  • Attend and be a considered voice within workshops and project meetings, collaborating with team members to push objectives  

  • Manage Project budgets and affectively monitor and report finance, raise POs and manage suppliers  

  • Manage internal business stakeholders such as Graphics, Multimedia Creative, 3D Creative, Visual Merchandising and Retail Operations to ensure projects are briefed and delivered seamlessly   

  • Utilise strong leadership skills to develop event and project proposals to ensure they reflect the Selfridges vision and are market leading   

  • Ensure that Senior Leadership teams receive regular updates regarding all planned activity and act upon feedback where appropriate  

  • Generate and present detailed project reports analysing status and KPIs for senior audiences

  • Have experience working with UHNW individuals 

  • Have experience working within luxury (retail, fashion and beauty) events/experiences

  • Have an array of city centre connections
  • Be a brand guardian for the store and for Selfridges 
  • Plenty of Creative flair/ a creative eye, with an interest in arts and culture – optional 


The Ideal Candidate

  • High level Event Production experience 2-3 years minimum  

  • Proven track record in producing multiple projects   

  • Excellent Project Management Skills  

  • Experience in partnerships  

  • Exceptionally good networker and people manager who possesses effective leadership and mentoring skills -  

  • Possess strong financial acumen with P & L management (costs & revenue)  

  • Excellent verbal and written communication skills  

  • Excellent presentation, pitching skills   

  • Exceptional research skills  

  • Creative flair and a commitment to quality programming  

  • Highly effective negotiating skills  

  • Strong organisational skills  

  • Has the ability to work under pressure calmly and effectively, and to tight deadlines 


  • Excellent Event Production and Event Project Management experience (ideally in a luxury goods, fashion or beauty environment) 

  • Proven external network with the latest event & creative companies   

  • Experience managing partners across multiple disciplines   


Technical Skills  

  • Event Management skills 2- 3 years (essential)  

  • Planning and project management (essential)  

  • Excel, power point (essential)   

Personal Attributes/ Behavioural Skills  

  • Strategic thinker, with the ability to prioritise  

  • Extremely comfortable in a fast pace environment  

  • Used to taking initiative – a proactive self-starter   

  • Excellent ability to build strong working relationships across a diverse range of functions  

  • Personable, with the ability to influence and gain the trust and respect of people at all levels quickly  

  • Able to communicate clearly, articulately and persuasively  

  • Able to problem solve/be reactive when required, providing innovative and creative solutions  

  • An interest in fashion, art and culture 


About the Company

Our Creative Spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our Awards Cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

Our Future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.

The Fun Stuff  

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include:

  • Generous bonus and/or commission scheme 
  • Discounted gym memberships 
  • Pension contributions  
  • Annual travel pass and cycle to work schemes 
  • Up to five paid volunteering days
  • Access to a wide range of training programmes to help your career development



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