Actor / Character - Toys Department

Job Introduction

Are you passionate about drama and fancy a role that’s a little out of the ordinary? Are you outgoing and love to spend your time interacting with people? Are you a natural entertainer who particularly enjoys working with children?

Then you’re the kind of person we’re looking for.

Role Responsibility

Every day at Selfridges we strive to surprise, amaze and amuse our customers. With visitors from all over the world, it will be your role to ensure that Selfridges is the ultimate shopping destination for your clients and customers.

As well as wearing a costume that will transform you into one of our Character Performers, you will have a keen commercial mind, proven sales skills and plenty of initiative. You will have the ability to lead and inspire your team as well as train them on your department by sharing your wide knowledge as a brand expert. 

It'll be your job to make tell and share your stories!

The Ideal Candidate

• Skills in either performance, theatre and music (or all three!) would be amazing to truly make the most of this role.
• Luxury experience is desired but not essential.
• You must be committed to learning all about your brand/character and sharing that knowledge with customers in an inspiring and engaging way.
• You will thrive working in a fast-paced environment and deliver faultless, luxury service even when under pressure.
• Creating extraordinary customer experiences will be at the forefront of your role to ensure that our values and visions are made a reality.
• An interest in toys and a love of working with children would also be a great benefit!

About the Company

Our Creative Spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our Awards Cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

Our Future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.

The Fun Stuff  

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include:

• Generous bonus and/or commission scheme 
• Discounted gym memberships 
• Pension contributions  
• Annual travel pass and cycle to work schemes 
• Up to five paid volunteering days
• Access to a wide range of training programmes to help your career development

Selfridges